B-KiND Beads

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Note: All prices in Canadian Dollars

FREE SHIPPING
by
Canad Post Expedited Parcel Service
when you order 3 or more bracelets! 

 

SHIPPING POLICIES

We strive for a 100% no return success rate. However, we do understand that the day may come when someone needs to return an item. 
Return policy - our error
If we processed your custom order incorrectly, you have 30 days to report the error to us. Please contact us at 
sales@bkindbeads.com or by phone at 1.519.324.8989.  We will be happy to discuss the issue with you as soon as possible. You will most likely be asked to return the piece of jewellery to us by our choice of shipping method (we will absorb the shipping fee) and we will refund the amount of your purchase OR replace your order.
If you have received the jewellery and it is damaged, please contact us immediatley.
Return Policy - not our error
We understand that sometimes we change our minds and would like to make a return. Under these circumstances, we will allow you to return your jewellery BUT you will be responsible for the shipping fees and there will be a restocking  fee of 15% to cover the original expense of making the piece for you.
If you find that you have ordered the incorrect size, we will be happy to restring your bracelet or necklace for a small fee of $8 and we are willing to share the shipping costs. You will pay the shipping fees to return the item to us and we will pay for the shipping to send it back to you. If you have any questions, please contact us.

 

SHIPPING RATES

B-KiND PRODUCTS ensures that  you have the best on-line shopping experience by  working hard to provide you with our best possible shipping rates. Our shipping rates are determined by the weight, size of padded envelope used to safely ship your jewellery and the shipping zone for delivery. You will be notified by e-mail when we have received your B-KiND Beads order and when your special order has been shipped. 

HOW SOON WILL MY ORDER BE COMPLETED? Each piece of  B-KiND Beads' jewellery is handmade and usually takes 1 to 2 days to complete.   

INTERNATIONAL SHIPPING ( B-KiND PRODUCTS is located in Canada) Please know that International customers may be subjected to import duties, fees and taxes, which are levied after a shipment reaches their country. 

IMPORTANT UPS NOTICE!  Please know that when choosing UPS you will be charged a shipping rate by B-KiND Products for UPS to pick up the package plus you will most likely have to pay taxes, duty and brokerage fees when the shipment arrives at your door.  UPS is a great and safe way to ship but you will pay the price for their wonderful service.

Canada Post Expedited Parcel will ship regionally in 1 to 3 days and nationally in 2 - 7 days. Shipping rates depend on the number of items that are ordered and range from free shipping to $10. This is your most economical choice.

Canada Post  Xpress Post will ship regionally in 1 to 2 days and nationally in 2 days. Shipping rates depend on the number of items that are ordered and range from free shipping to $15.

**UPS Ground will ship in 7 days.  Shipping rates depend on the number of items that are ordered and range from free shipping to $15

**UPS 3 day Select will ship 3 days. Shipping rates depend on the number of items that are ordered and range from free shipping to $20

**IMPORTANT! Please be aware that UPS shipments that are crossing the border may be subjected to duty, taxes and brokerage fees that are payable by you.   UPS is an efficient and convenient way to ship but the brokerage fees can be very expensive.

Copyright © B-KiND PRODUCTS. Wheatley, ON
bkindproducts@yahoo.ca